Terms and Conditions
ezspin

1 Definitions and Interpretation

In these Terms and Conditions, the following words and expressions carry the meanings stated below unless the context requires otherwise:

• "ezspin" refers to the online betting and casino platform accessible via the website ezspin.best and related applications.
• "Player" or "User" refers to any individual who registers and uses ezspin's services.
• "Account" refers to the personal account registered by a player on the ezspin platform for the purpose of accessing available services.
• "Balance" refers to the total funds in a player's account at any given time, excluding bonus funds subject to wagering requirements.
• "Bonus" refers to any credited funds or promotional benefit granted to a player by ezspin, subject to the specified conditions.
• "Wagering Requirement" refers to the requirement to wager a specified amount before a withdrawal of bonus funds is permitted.
• "Platform" refers to the entire ezspin system including the website, mobile application and any related digital interfaces.

2 Eligibility and Registration

ezspin provides its services to players who meet all of the following eligibility criteria. Registrations that do not meet these conditions may result in the account being suspended or terminated without prior notice.

• Players must be 21 years of age or older on the date of registration. ezspin does not accept registrations from individuals below this age limit under any circumstances.
• Each player is only permitted to register one account. Multiple account registrations by the same individual constitute a serious breach of these terms.
• Players must be individuals acting on their own behalf and not as an agent, trustee or representative of any other party.
• All information submitted during registration and in any identity verification process must be truthful, accurate and current.
• Players are responsible for ensuring that use of the ezspin platform does not violate any laws or regulations applicable to them based on their location and jurisdiction.

3 Player Account

Players are fully responsible for all activity that takes place in their accounts. The following are guidelines relating to account management on the ezspin platform:

• Account passwords must be kept secure and must not be shared with any other party. ezspin will not be held responsible for any losses resulting from a player disclosing their password.
• Players must notify ezspin promptly if they suspect unauthorised access to their account.
• ezspin reserves the right to require identity verification (KYC) at any time, including before processing any withdrawal.
• Accounts may not be transferred, sold or given to any other party. Transferring an account is a direct breach of these terms.

4 Deposits and Withdrawals

ezspin supports a range of local payment methods to make transactions easy for Malaysian players. All deposits and withdrawals are subject to the following limits and conditions:

Supported payment methods include Touch 'n Go eWallet, DuitNow, online banking via FPX, Boost, ShopeePay and cryptocurrencies including USDT, BTC and ETH.

• All deposits must use a payment method registered in the player's own name. ezspin does not accept payments from third parties.
• Withdrawals will only be processed to an account or e-wallet registered under the same name as the player's ezspin account.
• ezspin reserves the right to delay withdrawals for identity verification purposes or investigation of suspicious activity without prior notice.
• Any attempt to complete wagering requirements using very low-risk betting strategies may result in the related bonus and winnings being cancelled.

5 Bonuses and Promotions

ezspin offers various bonuses and promotions to players. Each bonus is subject to specific conditions that must be fully met before any withdrawal of bonus funds or winnings derived from them can be made.

The welcome bonus offered to new members is 150% of the first deposit amount up to a maximum of RM300. For example, if you deposit RM100, you will receive a bonus of RM150 and your total balance will be RM250. The wagering requirement to be met is RM150 × 20 = RM3,000. Similarly, a deposit of RM600 will yield a bonus of RM300 and a balance of RM900, with a wagering requirement of RM300 × 20 = RM6,000.

• The welcome bonus is only available to new members who register and make their first deposit.
• The wagering requirement must be met within the specified period after the bonus is credited.
• ezspin reserves the right to modify, suspend or terminate any promotion at any time without prior notice.
• Bonuses cannot be transferred between accounts and have no cash value until the wagering requirement has been fully met.
• ezspin reserves the right to cancel bonuses and related winnings if there is evidence of promotion abuse or any attempt to exploit the bonus system.

6 Game Rules

All games available on the ezspin platform are operated in accordance with the specific rules of each game. Players are responsible for understanding the rules of each game before playing. Game results displayed by the system are final and binding.

• Any technical errors that occur during a game session will be resolved in accordance with ezspin's policy, and ezspin reserves the right to void affected bets in the event of a system failure.
• Players may not use any third-party tools or software designed to influence game outcomes or gain an unfair advantage.
• ezspin uses a certified random number generator (RNG) to ensure fairness across all slot and casino games.
• In the event of a dispute regarding a game outcome, ezspin's system log records will serve as the final reference.

7 Prohibited Conduct

The following activities are strictly prohibited on the ezspin platform and may result in immediate account suspension or termination, including forfeiture of account balances depending on the severity of the violation:

• Money laundering or using illegally obtained funds to make deposits or place bets.
• Collusion or cooperation between players to cheat or gain an unfair advantage, particularly in live casino games.
• Registering multiple accounts under the same individual or using a false identity or another person's information.
• Use of automation software, bots or any tools that operate automatically on a player's behalf.
• Exploiting bugs, technical vulnerabilities or errors in the platform system to gain unauthorised advantages.
• Any form of threats, harassment or abusive language directed at staff or other players through any ezspin communication channel.

8 Privacy and Data

ezspin is committed to protecting the privacy and personal data of players. The collection, processing and use of players' personal data is carried out in accordance with ezspin's separate Privacy Policy, and players are encouraged to read it.

• Personal data collected is used solely for account management, identity verification, transaction processing and compliance with legal requirements.
• ezspin will not sell or disclose players' personal data to third parties without the player's consent, except where required by law or a relevant authority.
• Players have the right to request access to, correction of or deletion of their personal data by contacting the ezspin customer support team.

For more information on how ezspin handles your personal data, please refer to our full Privacy Policy.

9 Limitation of Liability

To the extent permitted by applicable law, ezspin is not liable for any indirect, incidental, special or consequential losses arising from or related to the use of this platform, including but not limited to:

• Financial losses resulting from game outcomes, including in circumstances where unavoidable technical disruptions occur.
• Losses or damages arising from reliance on content or information found on the ezspin platform.
• Service disruptions, delays or system failures caused by factors beyond ezspin's reasonable control, such as natural disasters, network outages or third-party actions.
• Unauthorised access to a player's account due to the player's own negligence in safeguarding their login credentials.

10 Account Termination

ezspin reserves the right to suspend or terminate a player's account at any time for reasonable cause. Likewise, players may request to close their account at any time by contacting the customer support team.

• Before closing an account, players are encouraged to settle all active bets and withdraw all available balances.
• When an account is terminated due to a terms violation, ezspin reserves the right to withhold any balance in the account pending an ongoing investigation.
• Bonus funds that have not met the wagering requirement are not eligible for withdrawal upon account termination, whether at the player's request or by ezspin.

11 Responsible Gambling

ezspin is committed to promoting responsible gambling practices among its players. This platform is for individuals aged 21 and above only. Gambling should be viewed as entertainment only and not as a means of generating income.

• Players are encouraged to set deposit limits, loss limits and session time limits according to their own financial means.
• ezspin provides a self-exclusion option for players who feel they need a break from gambling activity. Contact our customer support for assistance.
• If you or someone you know is experiencing problems with gambling, please seek help from a relevant responsible gambling support organisation.

For a full guide on responsible gambling, please visit our Responsible Gambling page.

12 Law and Jurisdiction

These Terms and Conditions and any disputes arising from them are subject to and interpreted in accordance with the laws specified under the international licence under which ezspin operates.

• Should any dispute arise that cannot be resolved directly between the player and ezspin, the parties agree to resolve it through the designated arbitration process.
• If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, that provision will be severed while the remaining provisions continue to be in full force and effect.
• ezspin's failure to enforce any right or provision under these terms shall not be construed as a waiver of that right or provision.